Privacy policy
Privacy Policy
Last updated: May 8, 2026
Smarty Supplies operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Smarty Supplies is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, payment details, transaction details, and payment confirmations.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, add to cart, wishlist, purchase, return, exchange or cancel.
- Communications with us including information provided through customer support inquiries.
- Device information including browser details, IP address, device identifiers, and network connection details.
- Usage information regarding how and when you interact with the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you when you create an account, place orders, contact us, or use the Services.
- Automatically through cookies, tracking technologies, and device interactions.
- From service providers who process information on our behalf.
- From our business partners or third parties.
How We Use Your Personal Information
- To provide, improve, and personalize the Services.
- To process payments, fulfill orders, and manage returns or exchanges.
- To provide customer support and communicate with you.
- For marketing and advertising purposes.
- To maintain security and prevent fraud.
- To comply with legal obligations and enforce our policies.
How We Disclose Personal Information
We may disclose your personal information in the following situations:
- With Shopify, payment processors, shipping providers, and other vendors who help operate our business.
- With business and marketing partners for advertising and analytics purposes.
- When required by law or legal process.
- In connection with business transfers, mergers, or acquisitions.
- With your consent or at your direction.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services.
To learn more about how Shopify uses your personal information, visit:
https://www.shopify.com/legal/privacy/app-users
https://privacy.shopify.com/en
Third Party Websites and Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of third-party websites.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
Security and Retention of Your Information
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Right to access your personal information.
- Right to request deletion of your information.
- Right to correct inaccurate information.
- Right to data portability.
- Right to manage communication preferences and unsubscribe from marketing emails.
You may exercise these rights by contacting us using the details below.
Complaints
If you have concerns about how we process your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
Disclosure of personal information outside Australia
We may also disclose your personal information to recipients that are located outside of Australia, including to cloud providers, website hosting companies and website developer companies located worldwide. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Contact
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
hello@smartysupplies.com.au
PO Box 3114
Bellevue Hill
NSW 2023